Right of withdrawal
In accordance with European legislation,
1. Right of withdrawal
You have the right to withdraw from this contract without giving any reason within fourteen days, with the exception of license keys acquired for computer products (software)
The withdrawal period expires 14 days after the day of the
- of the conclusion of the contract.
- you, or a third party other than the carrier and designated by you, takes physical possession of the property delivered by the carrier.
To exercise the right of withdrawal, you must notify :
registered office at : BELGIUM, 5621 MORIALME, 449 Allée des Fougères,
GSM : +32 472 33 11 45 or +32 493 33 11 45
Email : firstname.lastname@example.org
Your decision to withdraw from this contract by means of an unambiguous statement (e.g. letter sent by post, fax or e-mail).
In order for the withdrawal period to be observed, it is sufficient for you to send your communication on the exercise of the right of withdrawal before the expiration of the withdrawal period
2. Effects of withdrawal
If you withdraw from this Agreement, we will refund all payments received from you, including delivery charges (except for any additional charges arising from the fact that you have chosen a delivery method other than the cheaper standard delivery method offered by us) without undue delay and in any event no later than fourteen days from the day on which we are informed of your decision to withdraw from this Agreement. We will issue a refund using the same payment method you used for the original transaction, unless you expressly agree to a different method; in any event, there will be no charge to you for this refund.
We may defer the refund until we have received the goods or you have provided proof of shipment of the goods, whichever is earlier.”
a) You must return the goods to us without undue delay and, in any event, no later than 14 days after you have informed us of your decision to withdraw from this contract. This period is deemed to have been observed if you return the goods before the fourteen-day period has expired.
You will be responsible for the direct costs of returning the goods
You are only liable for the depreciation of the goods resulting from handling other than that necessary to establish the nature, characteristics and proper functioning of the goods.